Welcome to CitizenSpeak – a free email advocacy service for grassroots organizations.

This user guide will walk you through the steps of setting up an account and launching a web-based email campaign.

In addition to providing basic instructions, this user guide will also include valuable tips to maximize your use of this service.

Important Tip! You will see this phrase throughout the user guide. It is a bit of an understatement. It is extremely important that you follow these tips or your campaign may run into problems. Luckily these tips are straightforward, easy to follow and in many cases, self-evident.

Please don’t be discouraged by the length of these instructions. CitizenSpeak is actually very easy and quick to use. These instructions appear to be long only because we detail every little step.

If you are one of those people that have an adverse reaction to instructions, then feel free to skip the instructions but check out the consolidated list of Important Tips! on the next page.